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FTP connection refused
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Igenlode
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FTP connection refused

I successfully updated my site via FTP at the end of last December (e.g. http://ivory.150m.com/Tower/Sonnie-Hale/Tracing.html )

When I tried to do a fresh update last week I discovered that I could no longer use FTP access: every time I attempted to connect to http://www.150m.com I got the result "Not con: connection failed", with the log reading simply "Resolving host name: http://www.150.com" followed by "Connecting". Attempting to use FTP commands manually via telnet produced the same result in slightly more informative format:

Looking up host http://www.150.com...
Connecting to 208.87.32.68...
Connection failed - Connection refused

I have double-checked the hostname, username and password in my FTP client and these are all correct. I am able (laboriously) to upload the changed files to my site using the HTML-based file manager via this website, which seems to confirm that my username and password are correct - but since I currently have 713 files distributed between 51 folders (totalling only 12687 KB overall), this is obviously a rather complicated method of site maintenance, and I should greatly prefer to be able to use the automated tools available for my platform.

As a user of the 'free' service I understand that I should have 100MB of storage available; at the moment I am using barely ten, so I don't see that I can be exceeding my quota. I've tried passive FTP mode, but this doesn't help. What other reasons would cause an attempt at FTP connection to be refused?

Igenlode Wordsmith http://ivory.150m.com/Tower/

02-17-2010 05:18 AM
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Martin E. Meserve
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RE: FTP connection refused

Yes, there does appear to be a problem. I get the same error, when I try to connect via FTP. Your best alternative is to go to the 0catch Tech Support Form and generate a problem ticket. I really don't know how quickly they will respond because it's been a long time since I had any problems.

If you were near your file space limit, a connection would not be refused. However, a transfer, if it was big enough, might. Personally, I don't use the FTP very often. That's probably why I didn't notice it. I just use the HTML File Manager. It's a little clumsier than FTP, but I don't find it a big issue. It gets the job done, and I have 4,373 files in 382 folders.


Martin E. Meserve
http://www.k7mem.com
[ p.s. If you have a question about your web site, please include your web site URL in your posts. ]
02-17-2010 07:03 AM
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Igenlode
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Post: #3
RE: FTP connection refused

Martin E. Meserve Wrote:
Yes, there does appear to be a problem. I get the same error, when I try to connect via FTP.


Thanks for the confirmation. I've raised a bug report with the tech support.

Evidently not many people do use FTP to update their websites, if 0catch's FTP is really broken globally -- I'm amazed no-one else has noticed!


My issue with the HTML file manager is not so much the interface, although this is clumsy; it's that I can't use an automated FTP client to scan my local site and identify and upload only the changed files....

Igenlode Wordsmith http://ivory.150m.com/Tower/

This post was last modified: 02-19-2010 04:24 PM by Igenlode.

02-19-2010 04:22 PM
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Igenlode
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Post: #4
Big Grin  RE: FTP connection refused

The solution from tech support is to use the host http://ftp.0catch.com in place of http://www.150m.com as specified in the original instructions when I signed up years ago -- and it works! Big Grin


Igenlode Wordsmith http://ivory.vlexofree.com/Tower/
02-22-2010 06:07 PM
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Igenlode
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Post: #5
Sad  RE: FTP connection refused

Igenlode Wrote:
The solution from tech support is to use the host http://ftp.0catch.com in place of http://www.150m.com as specified in the original instructions when I signed up years ago -- and it works! Big Grin


Too hasty.

Using the zerocatch host no longer works either - 150m.com now require javaScript simply to log into your account - no FTP access at all, and their new File Manager is incredibly slow and cumbersome (and probably buggy: JavaScript-enabled browser keeps crashing in addition to running like a dog as usual) - so far I've failed successfully to update the content of my site at all, and it looks as if I'm likely to be locked out for the foreseeable future, unless/until they restore basic FTP access.

The only way I managed to get access to these forums was by searching through my browser history: 150m.com's site no longer provides any link. (Presumably because the migration means that tech support is no longer available via this route: no other seems to be provided.)

Annoyed and deeply unimpressed - migrating to a new host at this stage really isn't an option, alas (too many links pointing into my site) or I'd be out looking now...


Igenlode Wordsmith http://ivory.vlexofree.com/Tower/
03-05-2010 08:48 PM
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Igenlode
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Post: #6
RE: FTP connection refused

Igenlode Wrote:

Igenlode Wrote:
so far I've failed successfully to update the content of my site at all, and it looks as if I'm likely to be locked out for the foreseeable future, unless/until they restore basic FTP access.


Annoyed and deeply unimpressed - migrating to a new host at this stage really isn't an option, alas (too many links pointing into my site) or I'd be out looking now...


150m tech support assured me that FTP access would be restored at the beginning of April: this turns out only to apply to the paid-for accounts (not the ones such as mine with banner ads).

But the final straw is that my entire website now appears to have been deleted by them: can't log in, my email address is no longer listed as 'on file', and of course the actual pages don't seem to exist on the Web. Time to jump ship, evidently... and try to build up the site traffic all over again from scratch.

Not good customer relations.

You get what you pay for, presumably.


Igenlode Wordsmith http://ivory.vlexofree.com/Tower/
04-25-2010 04:54 AM
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