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There have been some issues raised by 150m users who have had problems connecting to their site using an FTP program. The domain owner of has pointed that domain to a 3rd party in order to have more control over DNS, MX and Cname management. This has effected the FTP connectivity for To work around this problem you will want to use as the host in your FTP program. This will solve the FTP problem. There have also been mentions in the Forum about this issue.
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